Our standard MOQ varies by product type. For common fiber patch cords and adapters, the MOQ is typically 50 pieces per item. For customized products, the MOQ may range from 50 to 200 units depending on the complexity of the specification. We are flexible and willing to discuss lower quantities for trial orders or new customers—please contact our sales team for specific requirements.

Yes, customization is one of our core strengths. As an experienced OEM manufacturer, we offer full customization services covering custom connector types, cable lengths, fiber counts, color coding, labeling, packaging, MTP^®/MPO configurations and patch panel layouts to meet your specific network requirements. Our engineering team will work closely with you from design through to the production.

Allna Technology holds ISO 9001:2015 (Quality Management System, certified since 2009), ISO 14001:2015 (Environmental Management System, certified since 2016), and ISO 45001:2018 (Occupational Health and Safety Management System, certified in 2026). All products are RoHS and REACH compliant, and we perform 100% insertion loss and return loss testing on every patch cord and connector before shipment.

Standard products (common fiber patch cords, adapters) are typically shipped within 7-10 working days. Customized products or large-volume orders generally require 3-4 weeks, depending on the complexity and quantity. For urgent requirements, we offer expedited production options, please contact us to discuss your timeline. We maintain strong relationships with reliable logistics partners to ensure timely delivery worldwide.

Quality is embedded in every step of our manufacturing process. We implement a three-stage quality control system: (1) Incoming Material Inspection — all raw materials are tested for compliance before entering production; (2) In-Process Inspection — random sampling and 100% testing of critical parameters during assembly; (3) Final Product Inspection — comprehensive optical and mechanical testing of finished products before packaging. We use industry-leading test equipment including EXFO IL&RL testers, Daffi interferometer, and Sumix MTP geometry measurement device.

We offer comprehensive after-sales support including: a 10-years warranty covering manufacturing defects and performance non-conformity; technical support with response within 24 business hours; replacement-first policy for warranty claims with replacements shipped within 3-7 working days; installation guidance and troubleshooting assistance.For detailed information, please contact our sales team directly.